Friday, October 10, 2008

Lessons from iBridge

I went for iBridge camp during my lovely long Raya break (one of the perks of working for a Malay-dominated company). For the uninformed, iBridge is a Christian camp for young working adults to get together, chill, and do their Christian stuff... and it is also infamously known as the 'meat market' ie. the place for young working adults who also happen to be single, available and probably desperate to go 'find someone'. The camp lasted 4 days, and was at this place in Malacca called El Sanctuary, which is a like a bunch of wooden chalets in a edge of a jungle, and the place is run by a very nice Christian family consisting of an half-English, half-Chinese dad, a Chinese mum and a whole bunch of dang good looking kids. The rooms were nice and the everyone just LOVED the food there... unlike food at most camps which is pretty much the same ol' boring crap every day, we were practically pampered with different types of Western and Chinese food every day, including fish and chips, lamb chops and these awesome homemade mashed potatoes that I was quite tempted to 'tau pau' all of it to take home. Goodness, I think the accommodation and food itself was worth the price of the camp, let alone all the other activities thrown in. Though unfortunately, I didn't meet any potential suitors at the camp, so maybe I should get my money back. Hmmm.....

Of course, more important is what I actually learned from the whole thing. I can't say I came back feeling all gung ho for God, which is usually the case when people go for camps like these. Which I actually think is a good thing for me... I didn't really want to go there just to get all fired up and floating on spiritual cloud 9 or whatever... I've been for quite a few camps in my younger days where I come back like that and the high lasts all of 2 weeks, after which it's back to the normal humdrum of life and I am still my normal not-very-spiritual self. I'm quite done with going through that cycle, so I went without much expectations and just hoping to learn something useful. And I did learn a couple of things, though not exactly what I expected and not in the way I expected.

What I Learned #1: It's OK to Screw Up
One of the things I found quite interesting was the guest speakers who work in different fields, including a lawyer, an ex-performer who now runs his own live show business, and a guy named Roshen who used to work for big corporate companies like GE and NBC before going into full-time ministry. It was the Roshen's story that really encouraged me coz' he told us that when he first was working for GE, he went through quite a bit of trouble at work. He was even fired for leaving an important document lying around... though a few days later, the boss called him and told him to come back to work coz' he just wanted to teach him that important documents must be kept away properly. And his story was good for me coz' it showed me that it's ok to fail at work, which unfortunately has been happening to me quite a bit.

Since I joined my current company, I've gotten into trouble with my boss for doing things that I didn't think were wrong, but it turns out they were very wrong to the company. In Accenture, things were run COMPLETELY different. Everything was really open there, I could talk to anyone in HR or other departments easily by just making a call or sending an email, and I could call my project manager or even the company CEO by his first name and they would be totally ok with it. And Accenture is no small fart company, it's a renowned global company. I found out rather uncomfortably that in my company now, I can't simply contact other departments on my own coz' I risk saying or doing something that will give my unit a bad name. I even got into trouble for referring to my boss as my 'manager' instead of my 'unit head', which is his proper title. Fortunately I haven't made the mistake of calling any of the tops shots by their first name instead of 'Tuan Whatever' or 'Dato So-and-So'... I'm sure if I did, I would be hung upside down by my ankles or something. Heck, if my boss ever read this post of mine, I'd probably get sacked for giving the company a bad image... which would only prove my point even more. Basically coz' I totally don't get the culture here, which is full of procedures and formalities. Which is not necessarily a bad thing... some people may be ok or even like working in this type of system. Just that I'm not one of them. I've been in a company that does things much differently (and better, in my hunble opinion) but the seniors in this company have probably been in the system too long to know any better, while the rest of my team are all fresh grads who don't know any better either. One thing I find particularly grating is that when I first joined, there was no orientation on basic stuff like what's the company structure, how to make claims, and basically to let newbies know how things work around here. We're just expected to be 'independant' and ask the more senior people how things are supposed to be done. Now being independant is one thing... but not making sure your new staff are aligned to the way the company runs, especially when they have worked in other companies and have different ideas of how things usually work, well, this just causes problems for everyone. Like when I don't ask questions, or I ask and get wrong information and then make a mistake, I kena 'kantoi' for it.

Case in point: Initially there was a couple of times I was sent by my boss to outstation to attend a meeting or see what's happening in a project, and when I came back, the boss, being very busy, didn't ask to me to report to him on what happened. And I asked a colleague if I was supposed to prepare a report for him, and she said only if he asks for it. So I didn't make any report since he didn't ask for it. Some time later, boss reprimands me for not reporting to him. Fine. After getting over the annoyance that he seems to expects me to be psychic, I decided to prepare reports on anything I was sent out to do. One week, I was outstation and busy til Friday, my team was going to have a meeting on Monday, and we received an email stating that we need to be ready to present whatever updates we have to the team during that meeting. So that Saturday (not a working day for my office) I took the time to write a report, and emailed it to my boss to look through so he knows the update on my part before the meeting. You would think bosses would like their staff doing this kind of stuff. Instead during the meeting on Monday morning, he tells me off for not letting another superior review my report first (which I didn't know I had to do in the first place coz' I wasn't informed), AND he points out everything that is wrong about the format of my report, AND (this is the 'best' part) he says we are not supposed to be sending work emails on Saturday, since it's a non-working day. Right. But the other team members who sometimes have to work on Saturdays and probably send work emails to the boss somehow or another don't get into trouble. Only yours truly gets the dubious honour.

As you might imagine, I was so frustrated, I think I was ready to pop. And especially since I thought this job was the big blessing from God coz' the kind of work is exactly what I wanted to do... I don't really get why I'm having so much trouble here. Yeah, I even scolded God quite a bit about this, asking why is He letting all this crap happen to me and giving my boss and some of the other people on my team a bad impression of me, when I trying to be a good example for Him. Thankfully not everyone on my team thinks I'm useless... and there are a few other newbies like me who have also gotten into trouble for not doing things 'the right way', so the few of us like the little 'black sheep' of the family. Funnily enough, the other 'black sheep' look up to me in a way and would rather ask me how to do things instead asking others in my team. Sometimes I have to tell them to ask the boss coz' I'm worried I will tell them the wrong thing and I'll get into trouble. *Sigh*

ANYWAAAAAY....sorry, I got a bit carried away whining about my sorrows. So hearing Roshen's story about his failures at work just made me feel a lot better. I guess no job is perfect and I will have some issue or another with any place I work in. But I still want to stick it out here and hopefully not mess with the system anymore, coz' I actually do really enjoy the work here... even though I haven't actually had the chance to get involved in the cool conservation projects like hanging around with monkeys, coz' I've been too busy with other things. I've been put in charge of the 3R (Reduce, Reuse, Recycle) project and Waste Management, so now I'm becoming an expert on rubbish. Not quite as glamourous, but still, I'm gaining experience in doing environmental management work, which is good stuff for my CV. If I had to pick between boring work but great system, or interesting work and stifling system, I pick the latter, just coz' I know environmental management is what I wanna do now, and I wanna become damn good at it. So hopefully I will eventually get used to how things are 'supposed' to be done around my company so I can stop worrying about getting into trouble and enjoy my work more.

Right, enough diverging. Back to iBridge then.


What I Learned #2: Freedom through Obedience
As I said earlier, this is something I learned in a way I didn't quite expect. The people who ran the camp site we were at also owned quite a number of dogs. At my count, at least 8 of them. One St. Bernard, one Labrador, one Dalmation, three Rottweiler-mixed breeds, one black dog (probably pariah) and one brown dog (can't tell what breed it was).

All the dogs had the freedom to run around the camp site, and they enjoyed accompanying us campers wherever we went, even when we were running around playing games, or having a prayers around a campfire on the final night, the dogs were always following us and would just sit or lie down next to us, while we would enjoy giving them pats on the head or good belly rubs.

All except for the brown dog, which I noticed was chained up all the time and sometimes barked noisily at the rest of us. I found out that this dog was old and was given to the family by someone else. They tried to train it to not poop all over the place and not go into the eating areas, but the dog didn't obey them, so that's why they kept it chained up all the time. The other dogs were all trained well, which is why we didn't see a single piece of dog poop ANYWHERE (frankly, I'm wondering where on earth they went to do their toilet business) and they didn't wander into the eating areas (although the Labrador did wander in once to greet some of the campers, but got a prompt smacking from the owner).

Anyway, point of the story is that the dogs that obeyed the few rules set by their masters were given the freedom to go anywhere and do anything else they wanted, whereas the one dog that didn't obey, unfortunately was not given such freedom. Most people think that freedom through obedience is oxymoronic, but the case with these dogs show otherwise.

In a way, I guess this is how it works with God, who we Christians call our 'master'. Most people may think that being a Christian and having to obey a gazillion and one rules in the Bible is restrictive... but in actual fact, it isn't. When we obey His commands, we are actually free. Free because instead of relying on other things to get our kicks, like partying or alcohol, we are relying on God. Or free because when we obey Him, He opens up avenues and opportunities to us that we probably wouldn't get otherwise. I've heard lots of stories from pastors and missionary who can testify on this - God tells them to do something and even though it sounds crazy or they might lose everything, when they do it, they find they are more blessed in return. Like the pastor who once owned this little coffee shop, and when he was low on money to do ministry, he wanted to sell his shop. But then he felt God was telling him to actually give the shop away to another man in another ministry, for FREE. Sounded totally insane, he was totally freaked, but he obeyed. And soon after, money started pouring in from all sorts of other sources, and he ended up getting even more than the worth of the shop.

Well, these are the kind of stories I hear during Sunday sermons. But of course, applying it to real life isn't always that easy, and I have also seen cases of people obeying God but are still held down by other...issues. Still, it's just something to think about.

3 comments:

Su Ann said...

cool. sounds like you enjoyed ibridge. i've heard plenty of good reviews about this year's ibridge. good food, good speakers... amazing revelations etc. hm, so will u be going again next year?

Anonymous said...

on #1, welcome to life in malaysian (i.e. non MNC) megacorps! it's a totally different culture from the much more forward setup you came from. protocol (dato' this dato' that), procedures (some needless), blah blah blah =P

Carol said...

Su Ann: Yeah, I'll probably go again. If I can get a nice long Raya break again. Hehe. Hopefully can meet some hot guys next time round.

Gavin: Yeah, every little thing I do that goes out from our department, my boss has to check to make sure it's correct. And that's just one of the many issues I have with my boss... unfortunately I can't do anything about my issues coz' he's the BOSS and I'm the 'kuli'. How nice if I could rate my superior like aty Accenture...hahaha.
Well, my company sent us all a Global Employee Survey the day after I posted this, so I had a pretty good time filling that out. Whether any changes in the company will happen within my lifetime is another matter.But at *least* I got a chance to speaketh out my grievances. Whoop whoop!